We are currently experiencing an issue with the SSL cert used with our usiopay.com domain. We are looking into this and will add additional information as it becomes available.
The hosted payment pages have been restored and all systems are working as expected.
Posted Oct 26, 2026 - 18:35 CDT
Identified
The payments API, Checkout API, and Enrollment sites have all been restored. We are still having an issue with our hosted payment pages that we hope will be resolved shortly. We will post again as soon as it is operational.
Posted Oct 26, 2026 - 18:13 CDT
Update
For anyone making calls to payments.usiopay.com/2.0, if you are able to point to our backup URL api.securepds.com/2.0 you should be able to connect. If you are calling our Checkout product, this one only has the usiopay.com URL. We are continuing to work on the issue with the *.usiopay.com cert.
Posted Oct 26, 2026 - 17:58 CDT
Update
We are continuing to work on the issue with our SSL certs for *.usiopay.com. It appears that there is an issue with an intermediate cert that is causing ours to fail. We will post more information as soon as we have an update.
Posted Oct 26, 2026 - 16:55 CDT
Investigating
We are currently investigating this issue.
Posted Oct 26, 2026 - 15:19 CDT
This incident affected: API 2.0 (PayFac in a Box), USIO Checkout, and Merchant Enrollment.