All Systems Operational

Uptime over the past 90 days. View historical uptime.
API 2.0 (PayFac in a Box) Operational
CSRView Operational
USIO Checkout Operational
Merchant Enrollment Operational
FTP Site Operational
Check Printing Services Operational
ACH Processing Operational
ACH Processing (Gateway 14) Operational
ACH Processing (Gateway 17) Operational
ACH Processing (Gateway 18) Operational
ACH Processing (Gateway 28) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

November 2026 - System Maintenance Nov 16, 2026 00:00-05:00 CST

Scheduled Maintenance
Posted on Jan 23, 2026 - 07:54 CST

December 2026 - System Maintenance Dec 21, 2026 00:00-05:00 CST

Scheduled Maintenance
Posted on Jan 23, 2026 - 07:55 CST

January 2027 - System Maintenance Jan 18, 2027 00:00-05:00 CST

Scheduled Maintenance
Posted on Jan 23, 2026 - 07:55 CST

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

Updating SSL cert for *.usiopay.com
Completed - The new cert has been installed and we have completed the maintenance process.
Nov 1, 12:26 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 12:00 CST
Scheduled - We will be updating the SSL cert to *.usiopay.com.
This will affect both production sites and sandbox sites during the update.
We expect the process to take approximately 10 minutes to complete with minimal interruption.
Oct 30, 09:18 CDT

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

We are currently experiencing an issue with the SSL cert used with our usiopay.com domain. We are looking into this and will add additional information as it becomes available.
Resolved - The hosted payment pages have been restored and all systems are working as expected.
Oct 26, 18:35 CDT
Identified - The payments API, Checkout API, and Enrollment sites have all been restored.
We are still having an issue with our hosted payment pages that we hope will be resolved shortly.
We will post again as soon as it is operational.
Oct 26, 18:13 CDT
Update - For anyone making calls to payments.usiopay.com/2.0, if you are able to point to our backup URL api.securepds.com/2.0 you should be able to connect.
If you are calling our Checkout product, this one only has the usiopay.com URL.
We are continuing to work on the issue with the *.usiopay.com cert.
Oct 26, 17:58 CDT
Update - We are continuing to work on the issue with our SSL certs for *.usiopay.com. It appears that there is an issue with an intermediate cert that is causing ours to fail. We will post more information as soon as we have an update.
Oct 26, 16:55 CDT
Investigating - We are currently investigating this issue.
Oct 26, 15:19 CDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

October 2026 - System Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 00:00 CDT
Scheduled - Scheduled Maintenance
Jan 23, 07:54 CST
Incident History Powered by Atlassian Statuspage